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Full month with no order and no responses to emails and their customer service number is always busy. Trying to cancel order but looks like I'll have to dispute it through my credit card company as I cannot get hold of anyone at the company.

Update: Finally able to contact customer service via phone to confirm they received my written cancellation and they said they had no way of contacting their own shipping section except through email.

So 2 weeks after canceling order in writing with acknowledgement from company they sent the package anyway.

My credit card company is treating it as fraud on the part of EBurgess. Really steer clear of this shady company.

Product or Service Mentioned: Burgess Seed And Plant Company Shipping Service.

Reason of review: Order processing issue.

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