Placed an order on website but it kept crashing. Called C/S and was greeted with a delightful lady who was worth calling 5 times getting a busy signal.
She took my order with enthusiasm and professionalism it was shocking to speak with such a decent human being. Then nothing. Two weeks later I called on the status of my order. It wasn't processed yet.
C/S said it takes two to three weeks to process orders. Since it had already been two weeks I was patiently awaiting delivery.
A couple days later I got an email that my order is being processed. It will take two to three weeks to process. WHAAAAAAT?!?!?!?
I placed a $500 order from Fast Growing Trees; it shipped the next day and arrived two days later.
Not sure this is the company for me. I want my trees.
Product or Service Mentioned: Burgess Seed And Plant Company Shipping Service.
Reason of review: Order processing issue.