I Ordered plants in fall. Sticks arrived that were supposed to be trees.
No roots. 5 trees ordered and planted. Not one grew. Can't get thru on their phone line.
I have called and called. The line is always busy. I have read a number of complaints on other complaint sites and they were not good. I am not sure how they have stayed in business for over a 100 years.
I also ordered asparagus roots and not one of them grew either. they are not easy to plant properly. Digging a deep trench and covering the roots.
I am not anxious to start over even if I can ever get in touch with them and get them to send me new roots. My counsel is go to your local nursery.