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Burgess Seed And Plant Company
Reviews and Complaints
Reviews Chart
28.7K
CLAIMED LOSSES
436
TOTAL REVIEWS
36K
PAGE VIEWS
Dead trees
you have sent me 2 times one stella cherry tree one early rich cherry tree one red haven peach one hale haven peach all dead.they came that way no luck at all. can you help me get live ones
User's recommendation: give them a chance.
ID
Preferred solution
Let the company propose a solution
No shipment,no response,took money
I ordered from Burgess in early May. They took the money for the order but never shipped it. I tried contacting them by email twice and got an automated response stating they would get back to me in a couple of days. No response yet. It is now going on the 2nd week of July. I'm trying to be patient and give them the benefit of the doubt regarding their "Covid 19" hype. TThink twicwime will tell for sure but it's not looking good at this point.
ID
Location
Queensbury, New York
Bee and pollinating insect garden
Bee and pollinating insect garden did not sprout any flowers! I ordered 2 each at $19.99 MS8233 and neither one germinated anything. One in my garden and the other at my sons garden. We followed all instructions, and we have raised plants in our gardens for many years I ordered the bee and insect garden, plus some seeds on May 5, 2020. I have no problem with all my seeds, but wish the bee garden had worked for us, since we have many bee hives to support. My original shipping label has been misplaced, although I wish to inform your company that the bee mat does not have flower seeds that germinate or may lack them altogether. Thank you for your time on this matter.
User's recommendation: Beware of Bee and pollinating insect garden!
ID
Location
Elkhart, Indiana
Product
Burgess Seed And Plant Company Plant
3-Plants not doing anything.
My order included 3 Red Painted Daisy plants that looked like dried up weed when I received them. They look even worse after being in the ground over a month. How long should it take for them to look alive? I've tried calling the listed phone No. but it is on constant busy!
User's recommendation: Be prepared to be frustrated trying to make contact w/company!
ID
Location
Williamsburg, Virginia
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
ordered crown vetch plants back in April Check # 2031 for $32.45. I also ordered some parsnip seed. Was wondering when I could expect to recieve this order, or if you recieved my order. My name is Kay Gaetzke. Will be waiting to hear from you
ID
Loss
$32
Preferred solution
Deliver product or service ordered
PissedConsumer.com fights for consumer rights
Problem solved
Burgess came through with a replacement Dawn Redwood. Unfortunately, the first Redwood was damaged in shipping. When I returned it a boxwood was sent to replace it. I complained on this site and wrote a letter to Burgess customer service. I received a replacement and although it was partially damaged again in shipping, I decided to try save this tree by using a grafting technique to mend its ‘broken body’. Grateful for the variety Burgess Seed and Plant Company offers and the willingness to guarantee their items. If items are damaged in shipping, I can at least try to save them. Thank you Burgess.
ID
Location
North Chili, New York
Not received the order
Julie Clapp ordered dawn redwood tree Sept. 22 2019 Customer No. 02440****.Check has been cashed, have not received the tree. Thank You
ID
Service
Burgess Seed And Plant Company Shipping Service
Pros
- Every order i have placed with them has arrived complete
- Catalog selection
Reason of review
Problem with delivery
Loss
$21
Preferred solution
Deliver product or service ordered
Slow as dog *** shipping takes one month to get order.
Order 1 month get it a month later come on slack ***
ID
Service
Burgess Seed And Plant Company Shipping Service
Reason of review
Order processing issue
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