It took almost 3 months to receive my plants (I had to contact them in order to get them shipped) and by then it was late in the season to plant. I soaked the plants as instructed prior to planting and only about 10% survived. I had order 10 privets and some were 2...Read more
I didn't like
- Product and customer service
Ordered 6 map!es, a redbud, and 20 conifers in early april. The maples and redbud arrived in very obviously brittle and dead and the conifers were covered in white mold...all dead, at the end of june. After talking to customer service, i clipped my label and asked for...Read more
I ordered many plants (trees, shrubs, etc) from them, trying to re-build a small on my land. Precious few things they sent actually lived, even though I was very careful to care for the plants. Usually, the dead sticks they sent me never showed signs of life. In some...Read more
I waited to place my order until the end of May so it was past the possibility of frost. I got an email at the beginning of June that they were on their way. I did not receive them until the very end of June when it was way too hot to plant them. I was sent twenty dead...Read more
I didn't like
- Quality and condition of plants was poor
- Recieved dead plants
Burgess Seed And Plant Company - ***
they want me to wait a month for the refund to be processed after they received it.
I ordered a significant number of plants which I planted immediately. Very few of them lived. Burgess said they would replace them if I sent them the original shipping label, which I did. They sent it back to me asking me to give their plants a chance, which I did. I...Read more
Burgess Seed And Plant Company - DON’T ORDER FROM THEM!!!!!
We ordered 32 trees from them... I got a bag of dead sticks... now I’m trying to get a refund and there refusing .. I’m still stuck with a bag of dead trees.... notice they are not a BBB accredited company.. order from them and you’ll know why
Plants were ordered in April 16, 2018. Cancelled May 21 because it was getting too hot and dry in Texas for plants to survive. Package still shipped three days later, rather than cancel. Delivered in last part of May. I refused the package without opening it . On June...Read more
I ordered from this company because they had the blue moon roses. I ordered 4 roses. Different colors. I got my order a few month later. They sent my roses but one one was the color I ordered. I sent the labels and everything they needed back. I just received my...Read more
I ordered in 2016 plants totaling $142.22. I received July 22 plants that appeared dead. I planted them, even though some did not have roots. I called on July 25. The person that I spoke with said to leave them in the ground 21 days. I watered them daily and nothing...Read more
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