Burgess Seed And Plant Company - Terrible.
Contacted on dead plants, returned laboe and dead plants. Only si they knew I wasn't ripping then off. They sent me my dead plants back. Catalog says one thing on returns and they tell u to allow 14 days to grow. Umm then shipping info says to allow 6 to 8 weeks. Won't give u money back. Send u dead product over n over. Never again. I want my money back. This is not a reputable company.
MIKE the man who answers the customer service phone for Burgess needs a new job! Rude and unhelpful he is! Did business with Burgess quite a few months ago and nothing lived that was received. Their policy is they will replace within 15 days after receipt. I should...Read more
I mailed them the dead plants with the original packing slip and an explanation. I paid for the return out of pocket. I followed all their rules regarding refund for dead plants. After weeks of silence I emailed an inquiry. Eventually I was sent an email by a Ms....Read more
Burgess Seed And Plant Company - Worst company ever
I placed an order in may, that i never recieved. They refuse to give me a refund. This is illegal and they dont seem to care. I guess my next move is call my state atorney general
I bought asparagus as well as Maypops and Thornless blackberries from this company and of everything I bought only 1 thing has grown as stated. My asparagus is doing great, my Maypops, well to put it kindly were looking good the day they arrived and before 12 hours was...Read more
I didn't like
- Very poor quality plants
- Dead plants no refund
It took almost 3 months to receive my plants (I had to contact them in order to get them shipped) and by then it was late in the season to plant. I soaked the plants as instructed prior to planting and only about 10% survived. I had order 10 privets and some were 2...Read more
I didn't like
- Product and customer service
Ordered 6 map!es, a redbud, and 20 conifers in early april. The maples and redbud arrived in very obviously brittle and dead and the conifers were covered in white mold...all dead, at the end of june. After talking to customer service, i clipped my label and asked for...Read more
I ordered many plants (trees, shrubs, etc) from them, trying to re-build a small on my land. Precious few things they sent actually lived, even though I was very careful to care for the plants. Usually, the dead sticks they sent me never showed signs of life. In some...Read more
I waited to place my order until the end of May so it was past the possibility of frost. I got an email at the beginning of June that they were on their way. I did not receive them until the very end of June when it was way too hot to plant them. I was sent twenty dead...Read more
I didn't like
- Recieved dead plants
- Quality and condition of plants was poor
Burgess Seed And Plant Company - ***
they want me to wait a month for the refund to be processed after they received it.
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