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Burgess Seed And Plant Company
Reviews Chart
$28.7K
CLAIMED LOSSES
436
TOTAL REVIEWS
35.4K
PAGE VIEWS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
WARNING: Do Not Buy plants or products from this company unless you want to jump through hoops from a Call Center when your order is messed up.Burgess Seed charged my credit card for a full order but only sent me half the plants I ordered. I ordered 24 Sub-Zero Hardy...
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ID
Cons
- Fail to ship full orders while charging full price
- Hiding behind stoneage technology that requires snail mail
Loss
$38
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get a hold of them to get a catalogue
Busy phone. No way to contact them.
User's recommendation: Don't use this company.
ID
Pros
- Offers catalogue by mail
Cons
- No way to get a hold of them
Preferred solution
Send me a catalogue
What a scam.... I ordered over $100 in plants and seed in July 2020. By August 2020 I received the seed portion of my order. I called them to follow up with the rest of my order, understanding shipping is delayed due to the pandemic, and they told me they should be...
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ID
Product
Burgess Seed And Plant Company Plant
Preferred solution
Partial refund for goods not received
Poor service poor quality
Paid $ 25 for a 2ft stick thick as a pencil no root
User's recommendation: better options out there.
ID
Location
Port Orchard, Washington
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDead Plants
Update by user Dec 10, 2020
Got an email from them that they will send me replacements when it gets closer to planting time. Had to send back the shipping label from the shipping.
Original review posted by user Nov 09, 2020
I ordered a bunch of plants from Burgess, everything looked dead and dried out when it got here, got them in the ground quickly and nothing survived or rejuvenated since they said it would. They even failed to send me my "Free" gifts. Reached out, no help at all. Don't order from them, not worth it. ID
Product
Burgess Seed And Plant Company Plant
Loss
$131
Preferred solution
Deliver product or service ordered
Undelivered goods
Didnt deliver 80% of my order. Refused to refund for undelivered portion. Refused the dispute with my credit card company so Im just out $200.00.
User's recommendation: Find another company to do business with.
ID
Location
Rose City, Michigan
PissedConsumer.com fights for consumer rights
I called in September and they said the plants were on their way, I never got them, I been e-mailing back &;n; forth to them the month of October and finally asked for a refund of $62.87 that they charged to my credit card on July 23, 2020. They refused to give me...
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ID
Cons
- Never ship plants and refuse to send refund
Loss
$63
Preferred solution
Full refund
I called in September and they said the plants were on their way, I never got them, I been e-mailing back &;;;;;;;;;;;;; forth to them the month of October and finally asked for a refund of $82.87 that they charged to my credit card on July 23, 2020. They refused...
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ID
Location
Mankato, Minnesota
Loss
$63
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't order from Burgess
Ordered from Burgess in July, $99.00. Order came USPS in September. All of the plants were crushed and slimy. Some of the items even had been substituted with items of a lesser value. Called Burgess and they refused to adjust our bill. They wanted us to ship the dead plants back at our expense. Don't order from this company!
User's recommendation: Don't order from Burgess.
ID
Product
Burgess Seed And Plant Company Plant
Loss
$99
Preferred solution
Full refund
We want our refund.
We were sent wrong order and want a refund. Our order was for 3 Colorado Blue Spruce and received 30 plus some other items we did not order and was charged over $118. Instead of $9.99 plus shipping. We refused and did not open the package. WE WANT OUR REFUND! Have Burgess received the Wrong order back? FedEx picked it up September 18th.
User's recommendation: Buy local if possible.
ID
Location
Pennington Gap, Virginia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not satisfactory - customer 13753**** :DEPT,62-7676
Ordered the 3-plant Angel trees and received 3-plantings. Nurtured to maturity and now have 3-yellow blooming angel trees - NOT 3-different plantings (colors) AS ORDERED. Do I cut off two plants and return (I did not keep my shipping label as I was satisfied, or so I thought, with the order I received).....
ID
Pros
- Operators were polite
- Nice catalog and diverse oroducts
- Lots of good plants and merchandice
Preferred solution
Let the company propose a solution
I ordered a trailing rose bush. I could not plant it right away, so I put in a bucket (the roots) of water. I actually took 2 months to plant and the bush/tree was thriving beautifully in the water. I had never seen that 3 roses emerged. I have never seen that either,...
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ID
Product
Burgess Seed And Plant Company Plant
Pros
- Catalog variety
- Nice catalog and diverse oroducts
- Every order i have placed with them has arrived complete
I need copy of my order for 3 Col. Blue Spr
Received wrong order. Delivery includes30 trees. I ordered 3 trees. Delivery includes #8311 4 Pep-start pills-25. 100 0**** Which I did not order.
User's recommendation: Go somewhere else!!
ID
Location
Hayesville, North Carolina
Loss
$11847
Preferred solution
Full refund
Dead tomato tree
I order 4 plants v6217 giant tomato tree was to grow 8' tall in three months. It didn't grow 3' in two months and now it's over half dead. I only got a quarter of the tomatoes they said I would get and they were not 1lb each like they said. I would like my money back because they lied.
User's recommendation: do not order from this company.
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDead Plants
My entire order was so dead that I couldn't do anything with them. The Blue Spruce had the needles fall off and it was totally brown. The Rose of Sharon was completely dead with no moisture. The Snowball bush was so dead that the shoots broke when I tried to remove them from the shipping bag This order was completely a bad joke.
User's recommendation: This company lies and is a joke. I will not recommend this company to anyone.
ID
Location
Moses Lake, Washington
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDead plants
When I received my plants, they were so dead that I couldn't even get them from the shipping bag. This was the worst cruelty to plants that I have ever seen. These plants were a joke. I will never order any more plants from you. I would like to have a refund on this order. Please put the funds on my card that I used when I ordered.
User's recommendation: I will not recommend your company to anyone.
ID
Cons
- Products defective
Loss
$45
Preferred solution
Full refund
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