Unbelievably poor service. I ordered 195.00 worth of trees, they said they sent them but never arrived. They never gave me any shipping information or tracking numbers and in early June when they were still not here it was too late to file a shipping claim. They...Read more
After reading all of these negative reviews, how can any of you feel good about working for this company? I havent read one review that was positive! So, essentially you are stealing daily from people who just want to order one of your plants!! That is so wrong!! I...Read more
Burgess Seed And Plant Company - Not good!
i ordered a plant and was told it shipped out May 29. After tracking it i found they say it was delivered to me on June 2. But....it was not!! After reading all the reviews Im beginning to think i may never get it! Any suggestions?? Ive called for two days ans they tell me the computers are down so they cant help me. I wish i never would have ordered from them! I wont again!
I have ordered from this company for over 25 years I ordered this year and have not received my order that was placed on April 9 2018 I then sent my order to them with their order form and a check and have not received anything nor did I get my check back nor any thing...Read more
poor response and service. sent me a credit voucher 12.99 as the rose bush died w.in the year. could not reorder the bush at the time out of stock. I* sent it in this year cancel the voucher said it was we wrong and sent one back for 8,99. they said it could not be use...Read more
I ordered a pack of 6 roses. One was totally dead/brown/brittle with fungus growing on it. I requested a replacement. It arrived dead/brown/brittle. When I called customer service I was told to scratch the stem...it was brown to a depth of 1/4 inch. I emailed customer...Read more
I didnt get my order for a long time and when the partial order came it was wrong. Dont order PawPaw from this company as all they send is a dead long stem probably taken from the root..no leaves nothing. I planted and nothing..Raspberries same.. Customer service is a...Read more
Burgess Seed And Plant Company - Plants didnt grow
Jump through hoops to have everything in writing after verification of my order over the phone?! Yeah. I dont think so. I want a full refund
Burgess Seed And Plant Company - Sedum roots didnt produce
I planted the seed them roots but they didn’t produced plants.
Usually we are smart enough to check ratings before making a purchase, but for whatever reason, we didn't do it this time. We had heard the Burgess name and liked the prices. Whether or not what we bought will live remains to be seen. However, we will NEVER go this...Read more
I didn't like
- Quality and condition of plants was poor
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