I placed an order a month ago for grape plants and fruit trees. Their website said allow 1-2 weeks for processing, 3 weeks later I still had not received anything.
I checked my order status on their website, and it shows that my order has never been shipped. I called the phone number at the top of their web-page and never got an answer, it just rang and rang. I sent an e-mail, asking why they have not shipped my order. I received no reply.
In the past week, I've tried to call numerous times, and I've sent many e-mails, the phone never gets answered, and I've had absolutely no response to the e-mails.
I've now threatened to register a complaint with the BBB and the IL state attorney general, and still no reply. Will never do business with these people again.
Product or Service Mentioned: Burgess Seed And Plant Company Delivery Service.
Reason of review: Problem with delivery.