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A couple of years ago, I ordered a 3-in-1 Angel Trumpet. To my dismay, it has grown some but has not ever produced a bloom.
I have other regular Angels Trumpets in the same general area that bloom profusely.
I feel like I have been duped. I even rooted another plant from the one I ordered, and it does not bloom either. False advertising! I will never order from you all again anytime soon.
A very disappointed customer,
I sent the email above to the company.
This is their reply to me:
Thank you for your email regarding your order.
We apologize, but we are unable to issue a replacement at this time as your guarantee has expired. The 1 year replacement guarantee is valid for 1 year from receipt of the original order and does not extend for replacement orders.
Thank you, Customer Care
The plant I received has NEVER bloomed, and they will not issue a replacement???
False advertising to sell a plant that promises many blooms and I got NONE!!
Order at your own risk! To give the company even one star is too many.
Reason of review: Not as described/ advertised.
Monetary Loss: $1300.
Preferred solution: replacement-- a plant that is a proven bloomer.
Burgess Seed And Plant Company Cons: Deceiving catalog, Poor quality of plants, Terrible customer service, Not exactly truthful about their return policy, Defective product.
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