The IL Attorney General should shut this place down (all 5 "companies" they're operating under). Dead plants arrive weeks after order (I've placed two now), and getting a refund or replacement product is impossible.
They've crafted a cunning return policy that forces the customer to retain the shipping label as proof of purchase...be damned if you have a credit card statement or email statement, you have to send them the shipping label.
For those of you that have bought from this shady business, you know that the shipping label is often in as bad of shape as the plants are, covered in dirt and mud, and/or water. STAY AWAY, NO MATTER HOW TEMPTING
Product or Service Mentioned: Burgess Seed And Plant Company Plant.
Reason of review: Bad quality.
Monetary Loss: $60.
Preferred solution: Full refund.