Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

The IL Attorney General should shut this place down (all 5 "companies" they're operating under). Dead plants arrive weeks after order (I've placed two now), and getting a refund or replacement product is impossible.

They've crafted a cunning return policy that forces the customer to retain the shipping label as proof of purchase...be damned if you have a credit card statement or email statement, you have to send them the shipping label.

For those of you that have bought from this shady business, you know that the shipping label is often in as bad of shape as the plants are, covered in dirt and mud, and/or water. STAY AWAY, NO MATTER HOW TEMPTING

Product or Service Mentioned: Burgess Seed And Plant Company Plant.

Reason of review: Bad quality.

Monetary Loss: $60.

Preferred solution: Full refund.

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I wish I would have read the reviews 69.00 lesson


Wish I would have read the reviews first!!!!

Rochester, New York, United States #1337535

I agree completely with this review. This company is run by *** who ship garbage.

I too tried to get replacements and got the same *** and not even from the company, but from some underpaid third party "help desk" *** who just parrots back what she reads from the screen.

Save yourself some time and money and buy locally from a reputable nursery recommended by your neighbor gardeners! Even Wally World, the biggest discount company doesn't sell worthless, substandard *** Burgess sells!

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