Contact Information

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Customer Service:

  • (309) 662-7761
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Burgess Seed And Plant Company Website:

Burgess Seed And Plant Company Online Chat:

Burgess Seed And Plant Company Email:

Corporate Office Address:

Burgess Seed and Plant Co
1804 E. Hamilton Rd
Bloomington, Illinois 61704-9609
United States

Fax:

(309) 663-6691

Other Info (opening hours):

Hours

Monday - Friday, 8 am - 6 pm CST

Saturday, 8 am - 5 pm CST

Extended hours offered in the spring.

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Burgess Seed And Plant Company Rating Based on 228 Reviews

Rating details

1.7
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Turnaround Time
Product or Service Quality
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Summary of Burgess Seed And Plant Company Customer Service Calls

132 TOTAL
CALLS
03:00 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Burgess Seed And Plant Company Customer Service?

Request for Information Question:

  • “About my order” , Review # 2139996
  • “Status of order” , Review # 2068050
  • “Check on plant order”

Product/ Service Question:

  • “Damaged item”
  • “Order issue”
  • “Plants didnt grow”

Shipping and Delivery Question:

  • “Did not receive my oder”
  • “New shipping address”
  • “Order shipment”

Return/ Replace Question:

  • “Got an order from you;some of the order dead;I returned packing slip as per all of your instructions,and have never heard back from you and cant get you on the phone” , Review # 2055262
  • “Dead replacement plants”
  • “Maybe they were supposed to be blue white and red on One Tree my tree is pojkblooming it is all pinkish red. I sent in last May for all my replacement plants because most of them did not even Sprout one week. I sent and every label I had. You sent me”

Refund Question:

  • “Dead bushes refund me please”

Activation/ Cancellation Question:

  • “I want to cancel the remainder of our order”
  • “Cancel my order” , Review #1955842

Other Question:

  • “Order catalog”
  • “I need copy of my order for 3 Col. Blue Spr” , Review # 2173314
  • “Place an order”

About

Burgess Seed And Plant Company Delivery Policy
To read more: https://www.eburgess.com/shipping
Burgess Seed And Plant Company Terms of Service
To track Company's visitor's use of the Site(s) for internal market research or other business purposes. To notify Burgess Seed And Plant Company's' visitors of updates to the site(s). The Company will not sell or share The Client's email address. However, The Company may share The Customer's mailing address with carefully selected companies whose products may be of interest to The User of Website At any time The Client of Burgess Seed And Plant Company may request that any such personal information, about The Client be removed from Burgess Seed And Plant Company's' databases. All returned checks are subject to the state allowable service fee. Returned checks may be electronically debited for the full face value of the check and the state allowable service fee. Orders are filled by item number exactly as received. If a variety is sold out, The Company reserve the right to substitute one of equal or greater value. If The User are not happy with the substituted item, simply return the original shipping label with a letter of complaint for shipment of the original item when available or a refund.
To read more: https://www.eburgess.com/terms-and-conditions
Burgess Seed And Plant Company Privacy Policy
To read more: https://www.eburgess.com/398-privacy-and-screening
Top Burgess Seed And Plant Company Services

Shipping Service, Customer Care, Delivery Service

Top Burgess Seed And Plant Company Products

Plant, Tree, Seeds

Burgess Seed And Plant Company Pros and Cons

Pros: N a, Every order i have placed with them has arrived complete, Catalog variety, Catalog selection, Price and quality of plants are good

Cons: Customer service, Do not deliver, Shipping speed or customer service, Poor quality of items and lousy service, Dead plants no refund

Summary

Burgess Seed and Plant Company offers several kinds of plants, bulbs and flower seeds. In fact it has a large inventory with all variations within. The store has a comprehensive website for all its customers to have a look at what they have on offer. Burgess Seed and Plant Company has a wide catalog for all its visitors to select from. One can select a variety of trees from Burgess such as Dawn Redwoods, Royal Empress Tree, Weeping Cherry, Sugar Maple, Lombardy Poplar, Scarlet Red Maple, Pink Mist Smoke tree among much more. Burgess Seed and Plant Company also sells the most fragrant roses of different types and colors. One can choose among blooming roses, climbing roses, and the weeping tree roses. Burgess sells shrubs and hedges as well. From Boxwood, Purple leaf plum hedge, Purple lilac hedge, Douglas Fir hedge. They also carry a huge amount of fruit trees too.

Burgess Seed And Plant Company reviews and complaints

Burgess Seed And Plant Company is ranked 94 out of 552 in Landscaping and Gardening category

Area Served

USA

Payment Methods

VISAMasterCard

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