Product: Burgess Seed And Plant Company Plant Clear all filters (80 of 80 reviews match)
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Burgess Seed And Plant Company - Dead plants
My plants came dead.I never received the Iris bulbs. The woman on the customer service desk told me without the shipping label there is nothing they can do. She told me the only way they could help me was by mail. No calls, no email. I told her I have pictures of the...
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2.6
Product
Burgess Seed And Plant Company Plant
I didn't like
  • Plants arrived dead and not my full order
#1078737
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Takes weeks to ship your order which in my case meant it was way past normal planting season for my plants.The ones that did survive are stunted, way behind growth where they should be at this point in the season. Plants arrived jammed in my mailbox, broken, dry and...
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Burgess Seed And Plant Company Plant
#1060885
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The IL Attorney General should shut this place down (all 5 "companies" they're operating under).Dead plants arrive weeks after order (I've placed two now), and getting a refund or replacement product is impossible. They've crafted a cunning return policy that forces...
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Anonymous
joe

I agree completely with this review. This company is run by *** who ship garbage. I too tried to get replacements and got the same *** and not even from the company, but from ...

1.3
Product
Burgess Seed And Plant Company Plant
#1040069
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Burgess Seed And Plant Company Plant Review

#1030748
1.0
Details
If you plan to buy seed or plants from Burgess seed and plant company don't they sent dead plants and they are still dead after 4 weeks in the ground the order was missing plants they still haven't sent out the replacement when you call about your order they lied to you don't do business with this company.
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Turnaround Time

Burgess Seed And Plant Company Plant Review

#840810
2.8
Details
I ordered 14 plants from burgess plant and seed company after waiting two months for the arrival of my order the Oder arrived incomplete with four items missing and other items being damage. When I called to check on my order I was told that I needed to calm down ,the person could not tell me when my items would be coming and said we're done and hung up on me.
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Burgess Seed And Plant Company Plant Review

#747642
1.0
Details
These people really suck. Lousy service, dead plants, lousy customer service. Do not bug from them
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Burgess Seed And Plant Company Plant Review

#646851
I did receive a partial order...half the plants were dead
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This company owns Dutch Gardens, an online plant store.BE FORWARNED OF THE DUTCH GARDENS REFUND/RETURN POLICIES IF YOU ORDER FROM THIS COMPANY! YOU WILL END UP PAYING FOR THEIR MISTAKES. I ordered three Christmas cactus plants and they waited almost a month to send...
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1.0
Product
Burgess Seed And Plant Company Plant
I didn't like
  • Unsatisfactory refund policies
  • No communucation
  • Horrendous customer service
#973356
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Received my plants. Planted when received one plant was as brittle as could be. Plantd all three. Other two r great. Called to see if this was right. One said ..dead..throw out. Other said to ask 4 replacement .Now I see whyyou have all the negitive c/o. Never...
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Product
Burgess Seed And Plant Company Plant
#920932
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I purchased $100 worth of plants from Burgess seed and plants . After numerous phone inquiries the entire month of May we finally got them the first part of June. There were no planting instructions, no shipping invoice either. The plants looked terrible but I tried to...
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Burgess Seed And Plant Company Gowanda, New York
Product
Burgess Seed And Plant Company Plant
#918248
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I don't usually take the time to do reviews but I plan to in this case.I'm a pretty good gardener. I spent over $40 on plants from Burgess and even after the replacement order nothing grew except a couple asparagus plants. I had ordered redbuds, aspens, cherry tree,...
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Anonymous
Anonymous

My experience was the same but I spent over $100.

2.2
Product
Burgess Seed And Plant Company Plant
I liked
  • Variety
  • Catalog variety
I didn't like
  • Poor quality
  • Very poor quality plants
  • Received dead plants
#918101
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All of my plants arrived dead. They did not want to refund me so I simply stopped payment. One of the worst companies I have ever used. Never again. All of my plants arrived dead. They did not want to refund me so I simply stopped payment. One of the worst companies I...
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Product
Burgess Seed And Plant Company Plant
#848646
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I ordered $150 worth of plants and trees last year.Many of them died. They told me to send them a shipping label and a note as to what died. Thinking they were a good company for replacing everything i ordered $170 worth this year. Now they are saying they never got...
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Anonymous
C from Florida

DO NOT BUY FROM THEM, everything was received dead, no instructions for planting. Nothing looked even hopeful to put in the ground. This is NOT what I expected and waited so...

Anonymous
Anonymous

They are doing the same thing to me. I will stand up to them.I have reported them to BBB and Consumer protection agency and ILLINOIS Attorney General.

Product
Burgess Seed And Plant Company Plant
#828486
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I ordered from them eakier this year. Several items arrived damaged very poor quality, I contacted them was advised had to return the original shipping label together replacement. After I complained that this was not disclosed when ordering or with the shipment they...
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Anonymous
Anonymous

Report them to Illinois BBB and Attorney General, Consumer protection.

2.2
Product
Burgess Seed And Plant Company Plant
#821908
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