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Burgess Seed And Plant Company Delivery Service Reviews and Complaints
Burgess Seed And Plant Company - Lost order
Ordered 1 peach tree and 1 apple tree and strawberry plants in May 2020. Never received anything however you did take $73+ dollars from my checking account on June 6th! You sent me an email saying you could not find an order! I either want the items ordered or credit back to my account immediately! Glenn Joseph 630-947-****, gr4850@***.com
User's recommendation: Don’t order from this company; they don’t answer their phone!!!
ID
Service
Burgess Seed And Plant Company Delivery Service
Pros
- N a
Cons
- Do not deliver
Loss
$73
Preferred solution
Full refund
I placed an order a month ago for grape plants and fruit trees. Their website said allow 1-2 weeks for processing, 3 weeks later I still had not received anything. I checked my order status on their website, and it shows that my order has never been shipped. I called...
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ID
Service
Burgess Seed And Plant Company Delivery Service
Reason of review
Problem with delivery
Burgess Seed And Plant Company Delivery Service Review
Horrible! This company is a scam! They took my money over 7 months ago, no product, and they will not give me a refund! Frauds and scam artists!
ID
Location
Clinton Township, Michigan
Service
Burgess Seed And Plant Company Delivery Service
Reason of review
Order processing issue
Burgess Seed And Plant Company - Bad service
I ordered plants and put billing address { Indiana } and shipping address { Tennessee }. We were moving from Indiana and would not be at the home in Tennessee until April 1st . I stated this in the message / special instructions box. They claim they never got special instructions and sent out plants in March. Well , being a vacant address ... we NEVER received them ... Not in Indiana .. Not in Tennessee ! they now claim its MY fault the plants are missing ! Really ?? Someone did not follow up on the order , and $75.00 was given for plants never received. When i sent a quick e-mail back in April , I was told the plants were coming as the weather allowed. About a week later , we received ONLY tomato plants. I was ok , until here at the end of May .. no other plants! I call and they get nasty about the shipping and special instructions instead of making the customer happy. I was not asking for anything more than the plants I never received. BAD CUSTOMER SERVICE and will NOT EVER buy from them again.. and NEITHER will anyone else in my family !
ID
Location
Loudon, Tennessee
Service
Burgess Seed And Plant Company Delivery Service
Reason of review
Poor customer service
Burgess Seed And Plant Company Delivery Service Review
I live in zone 4, burgess sent live plants in March. I tried contacting them 10 times. After a month they finally responded that it was too late. I'm disputing through my cc company, but getting no answers or help from the company at all i would rate them a zero
ID
Location
Mount Pleasant, Michigan
Service
Burgess Seed And Plant Company Delivery Service
Reason of review
Poor customer service
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i have been calling the company for a few weeks about a order phone is discontinued and I want my money if no one can get me some answeres please