Burgess Seed And Plant Company - Lost order

Ordered 1 peach tree and 1 apple tree and strawberry plants in May 2020. Never received anything however you did take $73+ dollars from my checking account on June 6th! You sent me an email saying you could not find an order! I either want the items ordered or credit back to my account immediately! Glenn Joseph 630-947-****, gr4850@***.com

User's recommendation: Don’t order from this company; they don’t answer their phone!!!

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ID
#2011108 Review #2011108 is a subjective opinion of poster.
Service
Burgess Seed And Plant Company Delivery Service
Pros
  • N a
Cons
  • Do not deliver
Loss
$73
Preferred solution
Full refund
I placed an order a month ago for grape plants and fruit trees. Their website said allow 1-2 weeks for processing, 3 weeks later I still had not received anything. I checked my order status on their website, and it shows that my order has never been shipped. I called...
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2 comments
Anonymous
#1491180

i have been calling the company for a few weeks about a order phone is discontinued and I want my money if no one can get me some answeres please

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ID
#1041895 Review #1041895 is a subjective opinion of poster.
Service
Burgess Seed And Plant Company Delivery Service
Reason of review
Problem with delivery

Burgess Seed And Plant Company Delivery Service Review

1.0
Details
Horrible! This company is a scam! They took my money over 7 months ago, no product, and they will not give me a refund! Frauds and scam artists!
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ID
#923704 Review #923704 is a subjective opinion of poster.
Location
Clinton Township, Michigan
Service
Burgess Seed And Plant Company Delivery Service
Reason of review
Order processing issue

Burgess Seed And Plant Company - Bad service

I ordered plants and put billing address { Indiana } and shipping address { Tennessee }. We were moving from Indiana and would not be at the home in Tennessee until April 1st . I stated this in the message / special instructions box. They claim they never got special instructions and sent out plants in March. Well , being a vacant address ... we NEVER received them ... Not in Indiana .. Not in Tennessee ! they now claim its MY fault the plants are missing ! Really ?? Someone did not follow up on the order , and $75.00 was given for plants never received. When i sent a quick e-mail back in April , I was told the plants were coming as the weather allowed. About a week later , we received ONLY tomato plants. I was ok , until here at the end of May .. no other plants! I call and they get nasty about the shipping and special instructions instead of making the customer happy. I was not asking for anything more than the plants I never received. BAD CUSTOMER SERVICE and will NOT EVER buy from them again.. and NEITHER will anyone else in my family !
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ID
#858231 Review #858231 is a subjective opinion of poster.
Location
Loudon, Tennessee
Service
Burgess Seed And Plant Company Delivery Service
Reason of review
Poor customer service

Burgess Seed And Plant Company Delivery Service Review

1.0
Details
I live in zone 4, burgess sent live plants in March. I tried contacting them 10 times. After a month they finally responded that it was too late. I'm disputing through my cc company, but getting no answers or help from the company at all i would rate them a zero
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ID
#827904 Review #827904 is a subjective opinion of poster.
Location
Mount Pleasant, Michigan
Service
Burgess Seed And Plant Company Delivery Service
Reason of review
Poor customer service

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