Show reviews that mention
order plants customer service burgess plant service customer money phone trees
Filter review
  1. 143 reviews
  2. 54 reviews
  3. 22 reviews
  4. 8 reviews
  5. 7 reviews

My check was cashed and I have not recieved my order, they do not answer the phone just a rip off.

1.0
Taking money and giving nothing in return.

User's recommendation: Dont buy from this company.

View full review
Comment Donate
Helpful 1 Not helpful 0
ID
#1977301 Review #1977301 is a subjective opinion of poster.
Pros
  • Catalog
Cons
  • Shipping speed or customer service
  • Now they are not responding
  • Do not deliver
Loss
$50
Preferred solution
Deliver product or service ordered

Did not receive order placed in April 20 20,

Sent in order from catalog for 3 flash patch lawn repair #MS8221. Check was cashed in April and have not received order. Donna Slmunaci 3606 N 101st St Omaha Ne 68134 e-mail dsimunaci @***.com
View full review
Comment Donate
Helpful 1 Not helpful 0
ID
#1976002 Review #1976002 is a subjective opinion of poster.
Cons
  • Impossible to get my delivery nor was i able to reach anyone
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not get your telephone to answer. Have tried and tried but always busy.

1.0
I ordered an number of items in April of 2019. Some did not even grow, however I have sent the paper work twice. The first time it was in January of 2020, but you it returned and told me to resubmit in the spring of 2020. Which I did but no replacement of the Shasta Daisies ONLY. Told you to forget the others as the daisies did not even sprout. The phone is always busy, as I have tried, and tried but can not get through, It is now June 8th and I have not received a replacement.

User's recommendation: DO NOT ORDER FROM THIS COMPANY. THE PLANTS ARE TOOTH PICKS AND IT SEEMS THEY DON"T REPLACE.I.

View full review
Comment Donate
Helpful 1 Not helpful 0
ID
#1974946 Review #1974946 is a subjective opinion of poster.
Cons
  • Shipping speed or customer service
  • No replacement as of today
  • No replacements
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive my order.

Update by user Jun 06, 2020

Need to know if the order is coming or just ask for a re fund of my check?

Original review posted by user Jun 06, 2020
I ordered from your catalog for the first time 4-26-20 and have yet to receive my order!

User's recommendation: call your order in, and give yourself plenty of time...

View full review
Comment Donate
Helpful 0 Not helpful 0
ID
#1971865 Review #1971865 is a subjective opinion of poster.
Pros
  • Catalog sent to me
Cons
  • Takes way to long to get order
Loss
$46
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive paid order

1.0
Update by user Jun 06, 2020

Not solved. Refund needed

Original review posted by user Jun 06, 2020
April 25 order #130**** was placed, money with drawn on May 19 no products were received. Please reply with products or return payment

User's recommendation: Don't order from this company.

View full review
Comment Donate
Helpful 1 Not helpful 0
ID
#1971703 Review #1971703 is a subjective opinion of poster.
Cons
  • I do not like bad experiance
Loss
$59
Preferred solution
Full refund

Not saticfied this time when recieving my merchandice

5.0
when my order arrived one of the mosquito shoo geranium plants was broken and dead and one of the 3-in-one angel trumpet plants was broken and dead and I received two maple trees in place of black tupelo trees and I don't have any use for the maple trees no where to plant them every thing else was good

User's recommendation: most of the time good co. to order from.

View full review
Comment Donate
Helpful 0 Not helpful 0
ID
#1971617 Review #1971617 is a subjective opinion of poster.
Product
Burgess Seed And Plant Company Geranium Plant
Pros
  • Lots of good plants and merchandice
Cons
  • Damaged plants in shipping
Loss
$21
Preferred solution
Let the company propose a solution

No response to my order

1.0
Never buy anything from this company. I purchased 4 plants from these people. Three of them were dead when I got them. Sent back the shipping label as instructed by the instructions. Have not heard a dam thing for over two months. POS company!!!!!!
View full review
Comment Donate
Helpful 1 Not helpful 0
1 comment
#1876477

We only purchased one plant and 4 pkg of seeds. Ordered May 9; but never received.

Paid w/ credit card.. Cannot contact co; busy signal.

Reply
0 0
ID
#1971611 Review #1971611 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Purchased roots did not sprout.

I purchased over 79 dollars worth of asparagus roots in May of 2019. I planted them soon after receiving the roots. They seemed rather dried out.Not one root sprouted this spring. I have tried the number listed for Burgess Seed company for two days and have gotten a busy signal about 20 times.
View full review
Comment Donate
Helpful 1 Not helpful 0
ID
#1968631 Review #1968631 is a subjective opinion of poster.
Location
Altoona, Pennsylvania

We order in April. on May 11, 2020 they charged my credit card and I disputed it with card company and on June 3,2020 we received the package and we do not want the plants would like to know how to re

do not order from this company

User's recommendation: NO!!!!!

View full review
Comment Donate
Helpful 1 Not helpful 0
ID
#1967994 Review #1967994 is a subjective opinion of poster.
Location
Midland, Michigan

Poor Service

Burgess Seed and Plant Company has failed to deliver a 5-week order and has failed to return my communications. Concerning my orders, other company has suffered from the Coronavirus out brake and have made contact with their customers.

User's recommendation: Cancel my order and return my money.

View full review
Comment Donate
Helpful 0 Not helpful 0
ID
#1967959 Review #1967959 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Asparagus roots never sprouted

I purchased nearly eighty dollars worth of asparagus roots in May of 2019. When they arrived the roots were very dry. I got them in the ground as soon as possible. Not one root sprouted this spring. Thank you.
View full review
Comment Donate
Helpful 0 Not helpful 0
ID
#1964708 Review #1964708 is a subjective opinion of poster.
Loss
$79
Preferred solution
Full refund

Status of oreder placed in April 2020

Rod Foote ordered Strawberry Plants on 04 April 2020 by mail still no answer from Burgess as of 30 May. June 2nd 2029 still no responses from Burgess Seed Co. I can not even cancell order do not even know status .
View full review
Comment Donate
Helpful 0 Not helpful 0
ID
#1964080 Review #1964080 is a subjective opinion of poster.
Location
La Grande, Oregon

To place an order

I have been trying to get an order placed for the last month. All i get is a busy signal. Tryed several times to place it on line, the order could not be filled at this time is all it said. You lost over a 100.00 dollar order. I found the products else where, i will not prder from you ever again. Chris oglesby.
View full review
Comment Donate
Helpful 0 Not helpful 0
ID
#1963783 Review #1963783 is a subjective opinion of poster.

Order #131****

Placed an order on 5/6/20, have not received any product yet. Please advise when I am going to receive my order. If not then please credit my card back.Thank you Donald Munroe Email: munroecj@***.net
View full review
Comment Donate
Helpful 0 Not helpful 0
ID
#1963332 Review #1963332 is a subjective opinion of poster.
Location
Kingston, New Hampshire

Status of order# 130****?

I ordered from y'all back on April 28th, 2020, I was only checking the status of my order # 130****. I know with these strange & difficult times, things are a little crazy..but wondering the status of my order & when it may be delievered?
View full review
Comment Donate
Helpful 0 Not helpful 0
ID
#1963256 Review #1963256 is a subjective opinion of poster.
Pros
  • Catalog selection
  • Catalog variety
Cons
  • Shipping speed or customer service
  • Now they are not responding
Preferred solution
Deliver product or service ordered