Burgess Seed And Plant Company
Reviews and Complaints
Can't get my refund
User's recommendation: No, shut them down
Failure of product to grow strawberry plants were dead when we recieved them
- 98 per cent of seedlings did not grow
Preferred solution: Full refund
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Verified ReviewerNo customer service
- Have lovely products and good price
- Ship wrong item
Preferred solution: Deliver product or service ordered
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Verified Reviewer | Washington, District Of ColumbiaObservation of company performance
- Takes way to long to get order
- Lots ----no phone service
User's recommendation: Look for a real nursery - CALL first - if no answer don't order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo refund for returned products
- Now they are not responding
- No communication and not honoring their guarantee committment
- Terrible customer service
Preferred solution: Full refund
Order
Preferred solution: Deliver product or service ordered
Poor Quality
Preferred solution: Deliver product or service ordered
User's recommendation: check shipping quality from other customers.
Product not delivered
- Good variety
- Variety and affordability
- Fact that did not ship my stuff
Preferred solution: Deliver product or service ordered
Resolved: Did not get all my order
FINALLY received product yesterday. Took 14 weeks.
Will NEVER order from them again. Not even an apology..
- Variety and affordability
- Suck more
- Horrendous customer service
Preferred solution: Apology
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Verified Reviewer | Fond Du Lac, WisconsinI want to find out the status of my order
User's recommendation: don't place an order because you won't get it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo answers form any burgess number.. luckily I didn’t put in a large order to these people...
- Catalog
- Bad service
- Shipping delay and wondering if i will ever get it
Preferred solution: Deliver product or service ordered
User's recommendation: Dont risk an order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan never get a hold of them by phone or email
- Customer service is very bad
Preferred solution: Full refund
User's recommendation: Dont buy from this company
Horrible Company
Preferred solution: Apology
User's recommendation: Big scam! I would give negative stars rating if possible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad customer service,
- Looks like a great variety of plants
- You will never get them until it is to late to plant
Preferred solution: Full refund
User's recommendation: buy a pack of seeds, they will be full grown before their order arrives
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAN ORDER
iPLACED AN ORDER MARCH 9 2021 AND THIS IS APRIL 26 2021.i HAVE NOT HEARD A WORD EXCEPT6 WANTING MORE MONEY FOR POSTAGE BY CHECK WHICH I SENT. I HAVE TRIED TO CALL MANY TIMES AND SENT E MAILS TO NO ADVAIL.
THIS MUST BE A FRAUD COMPANY AND I WANT MY MONEY RETURNED.
IF NOT I WILL TAKE THE NEXT STEP. MARY A BRASWELL 795 PITTD RD SUMTER MS C 29154 8** **1 3165OO
- No customer service
Preferred solution: Full refund
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How do I get the rest of the order?? I'm ready to plant.