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Burgess Seed And Plant Company Plant Review

Called several times. Never recieved my trees. They are now fighting my chargeback. Talking $638. I did not receive the trees!!!
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ID
#527353 Review #527353 is a subjective opinion of poster.
Location
Tampa, Florida
Product
Burgess Seed And Plant Company Plant

Apple and pear trees have underdeloped fruit

I call Burgess about my dwarf pear trees being thirty foot tall and bearing fruit that resembles Bradford pears and my dwarf apple trees bears fruit that look like Crabapples. After a 23 minute conversation with Mari @ 309-662-****, I was informed that something in the local environment caused my pear trees to become giants and the small fruit on the pear and apple trees was too an environment issue causing the fruit to under develop. Bottom line-my problem was that I had an environment issue and nothing was a result of Burgess trees even after I was told two years ago to send my original invoice and adjustments would be made. I sent the original invoice which they contend was never received although they were able to identify me when I gave my zip and last name.
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1 comment
#1024277

They have scammed us as well. About half the stuff they sent us died, we were able to get some replacements but most of those were not worth a *** The only two trees that did well were the pears.

They have been the ground several years now and look good, but guess what they are fruiting with! pea size friuts like you would get on an ornamental I am pretty sure the labels on these were false. I have not contacted the company and won't waste my time after reading some of these comments.

I will however take time to write to the Attorney General. Maybe if they enough complaints they might do something about these crooks.

Dan SE Kansas

ID
#523044 Review #523044 is a subjective opinion of poster.
Product
Burgess Seed And Plant Company Plant
Loss
$240

Worst service ever,completely dead tiny twigs,no warranty

This company is horrible, their merchandise is very tiny and dead and finally they will not honor any guarantee that they state. Do not waste your money and time with these crooks. Two years now I have been scammed. So don't go thru this buy plants, flowers, seeds but not from this Burgess Seed and Plant co. The plants that they claim to be 2 years old are as large as a small toothpick. When plants arrive dead they tell you to wait months that they are not dead just "dormant" but by then they state that there is no warranty for replacement or refund.
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1 comment
#857311

What the last complaint sated it true. It's happen to me last year.

No wonder it was cheats to order the plant R the same as Summer cor. They sent U a stick for a roses n the plant R either dead of so small it never did grown.money wasted.

ID
#521706 Review #521706 is a subjective opinion of poster.
Location
Elizabeth, New Jersey
Product
Burgess Seed And Plant Company Plant
Loss
$160
Of the 17 trees, 1 5n1 apple, 1 peach and 1 5297 apple died which were replaced with *** apple trees. Of the 6 dwarf pears all turned into Bradford pear trees. The remaining 5 dwarf peach trees turned in 25 foot giants although 4 of them bear fruit. Of the 17 trees...
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ID
#521478 Review #521478 is a subjective opinion of poster.
Product
Burgess Seed And Plant Company Tree
Loss
$225

Burgess Seed And Plant Company Plant Review

I still have not received all of my flowers. Part of what I received is not what I ordered. I have been trying to get a response for about 4 months now. I have contacted state level BBB and C of C to file complaints of Fraudulent Business Practices. Burgess takes your money and sends what they want. With a 50% growth rate. They can pick and choose who they reply to.
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ID
#518993 Review #518993 is a subjective opinion of poster.
Location
Mankato, Minnesota
Product
Burgess Seed And Plant Company Plant

Never produced fruit

Purchased two dwarf fruit trees and planted them June 2010. One fruit cocktail and one multi apple. They have grown, just never produced even one piece of fruit. Catalog says 2 to 3 years for fruit. It has been 4 years. Total waste of money. Contacted them twice to see if they had any information available and have not received even an acknowledgment. Well past the one year for me to return the trees, even though I do have the original shipping label. Not the first time I have received products that were poor quality, but it will be the last.
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ID
#515500 Review #515500 is a subjective opinion of poster.
Product
Burgess Seed And Plant Company Plant
Loss
$40

Sent all plants back and got NO refund

I placed an order over $100 early this Spring and waited 5 weeks for the plants. When they hadn't come I called them to cancel the order since I wanted to get the plants up and growing for the season. A very rude woman gave me an address to send a written cancellation request. I wrote and sent the letter immediately and also called my credit card company to stop payment. Another 2 weeks passed and guess what shows up? You guessed it! The plants I ordered and then cancelled weeks before had arrived in the mail. I immediately sent them back. Since then I have been dealing with the hassle of the charge to my credit card and still can not get Burgess to give me back my money. In years past I have gotten dead plants from them and didn't want to deal with sending them back but now this is the last straw. They are the worst company to deal with! Service is horrible, takes forever to get the plants which typically haven't lived anyway, and they are keeping my money hostage. Please save yourself the headache and buy elsewhere.
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ID
#510054 Review #510054 is a subjective opinion of poster.
Location
Wilmore, Kentucky
Product
Burgess Seed And Plant Company Plant
Loss
$118

Canadian hemlocks all dead

I ordered 72 Canadian Hemlocks from Burgess in 2013. They arrived in packages...they were supposed to be 2-3 ft tall. Many were less than 8 inches...and most were brown with no pine needles on them. I planted them anyway according to directions shipped with them. Not one of them survived. I live on what is a former farm...very good soil...everything from fruit trees to flowers and grass does great here. I sent them the shipping label according to directions for replacement. I recently received the replacement trees. Again..many are much less than a foot tall....brown needles on most of them. Again...following their planting directions....put them in the ground. I used my tiller to at least a depth of 1 ft. added peat moss....but it's been about three days now...and they are all losing their pine needles...and appear to again be dying. I planted them in three different locations on the property with varying amounts of sun and shade..and slightly different soil types...and have watered them every day.. still they are dying. I even saved 9 and put them in pots to use as replacements for any that had been planted and died...but they seem to be dying also....either I have a black thumb...or these plants are ***.
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1 comment
#1135802

I ordered 50 Colorado blue spruces, the showed up in the same condition and not a single one survived either... Just a sad deal.

*Jeremy Wilson*

ID
#506076 Review #506076 is a subjective opinion of poster.
Location
Hamburg, New Jersey
Product
Burgess Seed And Plant Company Plant
Loss
$200

Raspberries arrived and stayed dead

After seeing that my raspberries were not going to come alive i decided to get replacements they would not allow it afterwards unless i kept this piece of paper from my original packaging. Worst customer service ever no one ever answers the phone. I even sent them the original invoice i got by email with my order number and a copy of my orders at there request! All they did was send it back to me 3 weeks later. And finally gave up on it after working with them for 6 weeks. I have bought from other companies before and they single handedly take the prize for worst nursery and customer service EVER.
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1 comment
#833425

Every plant I ever brought from them came dead.Not a good place to buy live plants.

ID
#503773 Review #503773 is a subjective opinion of poster.
Location
Rancho Cucamonga, California
Product
Burgess Seed And Plant Company Plant
Loss
$50

Burgess Seed And Plant Company Tree Review

I bought first time from Burgess seed. Trees were dead on arrival. Plant roots were molding! Can't get them to answer their phones. Busy signal at all times day or nite! Had I read the reviews prior to ordering I wouldn't of wasted my time or money!!! All I get is a run around! Since they are affiliated with other plant or seed companies pay attention to the catalog for Division of Burgess Seed. I throw them in the trash!!!
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ID
#494662 Review #494662 is a subjective opinion of poster.
Location
Chicago, Illinois
Product
Burgess Seed And Plant Company Tree
Reason of review
Damaged or defective

Burgess Seed And Plant Company Plant Review

Company would not replace or refund me for the dead plants. The receptionist was not helpful at all. I will no longer be buying from them ever again. The company needs to know the customer comes first.
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ID
#493134 Review #493134 is a subjective opinion of poster.
Location
Winchester, Connecticut
Product
Burgess Seed And Plant Company Plant

Burgess Seed And Plant Company Plant Review

Should have came here first . on third letter missing plants smashed bulbs dead plants .finally got new shipment got roots moldy that I didn't even order still haven't got what I ordered
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ID
#489368 Review #489368 is a subjective opinion of poster.
Location
Vancouver, Washington
Product
Burgess Seed And Plant Company Plant

Seed potatoes

I have purchase from Burgess for years and if I ever had a problem the took care of it. This year I bought some seed potatoes and pepper plants. The pepper plants are fantastic I was truly amazed how nice they are and would definitely buy them again. However the seed potatoes are about 1/3 the size of a golf ball. I have never seen seed potatoes that small. but I thought size doesn't matter when it comes to seed potatoes. I've had them for a few weeks and there is no sprouting going on at all. I sent them the thing most people throw away ''you know'' the shipping label. and well see what happens. I cannot see why they would send such *** seed potatoes.
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ID
#488065 Review #488065 is a subjective opinion of poster.
Location
Catawba, Ohio
Product
Burgess Seed And Plant Company Plant

Never received order.

Placed a order for plants and seeds on 4/11/2014 and as of 5/15/2014 have not received my order. Started calling customer service on 4/23/2014 followed up with emails every week. Customer service people do not have a clue, they will say whatever. I was told my order was being processed but she did not have a shipping date, so I said I will call back and I did every week for five weeks until on 5/12/2014 I requested a refund and was told cancellation was not an option because my order was already processed. Once again stalling. Do not order from this company.
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ID
#487850 Review #487850 is a subjective opinion of poster.
Location
Lake City, Florida
Product
Burgess Seed And Plant Company Plant
Loss
$58

Nasty People don't care about future business

I ordered three seedless grape plants red, white and purple. All three produced single color grapes with seeds. Called the company and they said that if I returned the labels they would correct. I sent the labels in August, no response. I called today and they indicated that a year had passed thus no refund or correction of order. I indicated that grapes do not produce the first year, so how would I know they were not seedless. They basically repeated that a year had past, thus too bad. I indicated that I had been ordering plants from them for years but would not do further business. Their response "OK".
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ID
#478831 Review #478831 is a subjective opinion of poster.
Location
Lexington, South Carolina
Product
Burgess Seed And Plant Company Plant
Loss
$31