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Burgess Seed And Plant Company Plant Review

We ordered six lathe. Raspberry plants. Nor one of them grew. Have tried to call the office for hours. Left messages and no return calls. Also sent email and never got any responses. Disappointed in Alaska
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ID
#642301 Review #642301 is a subjective opinion of poster.
Location
Tampa, Florida
Product
Burgess Seed And Plant Company Plant
Reason of review
Bad quality

Have not received $123.29 order

Around April 10th,2015, I sent an order to Burgess Seed and Plants, with a $123.29 check, as payment in full. A few days later the check cleared my bank. Today, May 27, 2015 I have received only "ONE" of cucumber seeds. I have e mailed Burgess several times to find out what the holdup is on the order? when I try to reach them by phone all I get is a busy signal. I received 1 email telling me they have thousands of plants shipped every year and the plants will be shipped when the planting time is right for my area. I am in Planting area 6. I have told them I am not satisfied with the way they do business, when my order ships to remove my name from their mailing list, and that I will never be ordering from Burgess ever again.
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ID
#641030 Review #641030 is a subjective opinion of poster.
Location
Saint James, Missouri
Product
Burgess Seed And Plant Company Plant
Cons
  • Bad to do business with
Reason of review
Problem with delivery
Loss
$123
Preferred solution
Deliver product or service ordered

Burgess Seed And Plant Company Plant Review

I placed an order in mid April.they debited the account right away and shipped my herb seeds within a couple weeks but here it is the end of may and no live plants. Its too late to plant most of what ive ordered and ive asked for a refund and have not received anything back from them. Very fustrated and angry will never order from an online company again
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ID
#640974 Review #640974 is a subjective opinion of poster.
Location
Marengo, Iowa
Product
Burgess Seed And Plant Company Plant
Reason of review
Problem with delivery

Shipment NOT received

I placed an order (by mail) with a check and a credit memo for returned items on April 6, 2015 - check number 3648 for a balance of $7.41. As of today 05/20/2015 I have not received my order. Please check on it and you may e mail me: maryparris@***.net Normally, I order by e mail on line, but was told that I could not since I had a credit memo. It's getting too late to plant a TRUMPET PLANT if I don' soon received it? Any suggestions as to when and how I can get this order?
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ID
#638674 Review #638674 is a subjective opinion of poster.
Location
Johnson City, Tennessee
Product
Burgess Seed And Plant Company Plant
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

No plants being delivered

I placed an order around April 12th, received an e-mail that it was being processed April 18th. No exact date or expected delivery date. I have e-mail twice and you can't even reach by phone. Last order I will ever place here. I wish I would have read the reviews before I placed my order. How can any business take your money and not actually send the order. The payment was taken immediately on April 13th. Feels like a scam and I am really disappointed in this first time trying mail order plants. I guess it is too good to be true.
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ID
#637447 Review #637447 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Product
Burgess Seed And Plant Company Plant
Reason of review
Order processing issue
Loss
$75

Burgess Seed And Plant Company Plant Review

Place a large order a month and a half ago still have not recieved anything. Will not ever order from them again.
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ID
#636853 Review #636853 is a subjective opinion of poster.
Location
Evansville, Indiana
Product
Burgess Seed And Plant Company Plant
Reason of review
Problem with delivery

What a joke!

The plants on the catalog look healthy and great. I ordered over $200 of the plant in early April. After waiting for a month, I emailed them to cancel my order. They sent the bare root plants two days after receiving my request of cancel the order. When I opened the package, I couldn't stop laughing. What a joke! The plants are so thin, not much thicker than pencil leads The plants are so short. The plants are so dry as like chopsticks What a joke ! What a skim ! I dumped over $200 of my order to trash can. I do not waste my time to save these plants, no hope. This company is trash!
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1 comment
#985085

I totally agree with you.I will never use them again.A butterfly bush to them is 2 dry little sticks not even an inch long.I always use a local nursery now with much better results.

ID
#636784 Review #636784 is a subjective opinion of poster.
Product
Burgess Seed And Plant Company Plant
Reason of review
Bad quality
Loss
$200

Poor service and Dead plants

We place an order for several live plants at $101. Waited a few weeks and never received our order. Sent 3 emails and it took 2 weeks to get a reply. Tried calling many times and always got a busy signal. Sent them a fax and 2 weeks later received a fax back stating that the order has shipped. When the plants finally got here the majority of them were dead. The ones that were not dead were on their last breath. We have several friends that ordered from Burgess this year experiencing the same problems. Will never waste my time or money ordering from this company again.
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ID
#636566 Review #636566 is a subjective opinion of poster.
Location
Peoria, Illinois
Product
Burgess Seed And Plant Company Plant
Reason of review
Damaged or defective

Been over a month and no order has arrived

I ordered 3 items in April. Money was debited immediately. Unable to speak to anyone because phone is ALWAYS BUSY..E-mails do not receive a reply. I have sent 3 e-mails. Love their disclaimer on the e-mail -if no reply in 2 business days assume we did not receive the e-mail- or something like that I feel at this point that I may as well kiss my $40.00 goodby. I could kick myself for not checking the business out more thoroughly before placing order. Never again Burgess Seed & Plant Co. They say one complaint multiplies many times over quickly..I hope it does!
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ID
#635975 Review #635975 is a subjective opinion of poster.
Location
Kalamazoo, Michigan
Product
Burgess Seed And Plant Company Plant
Reason of review
Problem with delivery

Burgess Seed And Plant Company Plant Review

Add another unhappy customer where is my order
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ID
#633244 Review #633244 is a subjective opinion of poster.
Location
Topeka, Kansas
Product
Burgess Seed And Plant Company Plant
Reason of review
Problem with delivery

Ripped off by Burgess Seed & Plant Co

We sent in by mail an order and paid with a check to Burgess seed and plant co. This was in January 2015. the check cleared the bank later that same month. For almost $140 we have received to date 2 packages of sunflower seeds. I have contacted the Federal Trade Commission @ 1-87*-382-****. I have been told by the FTC that they need more people willing to file a complaint in order to take action. I was assigned a case number, the call was free and only took a few minutes to file over the phone. It was very simple. I can only hope others will do the same to put an end to this company's fraudulent practices.
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ID
#632852 Review #632852 is a subjective opinion of poster.
Location
Grovetown, Georgia
Product
Burgess Seed And Plant Company Plant
Reason of review
Lack of goods for money tendered
Loss
$136
Preferred solution
Full refund

Failure to receive order

on feb 19, 2015 I placed an order which was immediately charged to my account with a request that it be shipped the end of april. the end of april I called to check on my order and was told they could not tell me when it would be shipped until it was actually shipped but it should be soon. Today I called and was told they had an order not to ship until the end of may and that even if they expedited it would be 7 days. Why did they not tell me of this end of may order the first time I called so that the error on your part could be corrected. it is already 80 degrees here, these plants should be in the ground now
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ID
#632203 Review #632203 is a subjective opinion of poster.
Location
Ortonville, Michigan
Product
Burgess Seed And Plant Company Plant
Reason of review
Order processing issue
Loss
$65
Preferred solution
Let the company propose a solution

Burgess Seed And Plant Company Plant Review

No way of reaching on phone, has taken six weeks now and still no product. Will not allow you to cancel and money taken from account the day order is placed. Never will I order from them or sister companies.
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ID
#630715 Review #630715 is a subjective opinion of poster.
Location
Denton, Texas
Product
Burgess Seed And Plant Company Plant
Reason of review
Poor customer service

DEAD TOMATO PLANTS

I ordered Tomato plants and they arrived DEAD. I emailed the company twice and sent a picture but got no response! Unfortunately I ordered other things too. I am guessing that they will arrive dead also. This is a sad company to have all these bad reviews. I think they need a new customer service rep! I actually thought this use to be a reputable company but it appears from their reviews that they have gone down hill. I will not be ordering anything else from them in the future. Probably safer to stick with Lowe's and Home Depot at least you can see what you are buying!
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ID
#629635 Review #629635 is a subjective opinion of poster.
Location
Roanoke, Virginia
Product
Burgess Seed And Plant Company Plant
Reason of review
Not as described/ advertised

Dead fruit trees worth $158.00

I order $158.00 worth of fruit trees on 04/02/2014. All the trees arrive dead after contacting customer service I was advice to give them a chance and plant them any way in worse case I will get replacement. Year later trees still dead I request replacement. When replacement arrive all the trees dead again. Do not order from this company do not fall for price you will get dead trees. At this time I try to get my money back ….. no response to my emails. You not be able to get anybody on the telephone. Only by email. Look like a good scam to me to sell dead trees for half price.
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ID
#629160 Review #629160 is a subjective opinion of poster.
Location
Secaucus, New Jersey
Cons
  • Bad to do business with
Reason of review
Bad quality
Loss
$158
Preferred solution
Full refund