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  • Customers like
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    • Bad to do business with4
    • Recieved dead plants1
    • Lied to1

  • 56 minutes ago
  • Landscaping and Gardening

The first order that came in were tomato plants, dry up leaves and half dead about 1 month ago. The second order received were seeds about 3 weeks ago. I called the customer service line repeatedly for 20 minutes before getting through. I was told that my order had just shipped 3 days before, how ironic. The shipment came in today, the geraniums were 1/2 brown, the ornamental grasses were... Read more

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We ordered six lathe. Raspberry plants. Nor one of them grew. Have tried to call the office for hours. Left messages and no return calls. Also sent email and never got any responses. Disappointed in Alaska Add comment

  • May 27
  • Landscaping and Gardening
  • Saint James, Missouri
  • Cucumber Seeds
  • 15
  • REVIEW RATING 4/5

Around April 10th,2015, I sent an order to Burgess Seed and Plants, with a $123.29 check, as payment in full. A few days later the check cleared my bank. Today, May 27, 2015 I have received only "ONE" of cucumber seeds. I have e mailed Burgess several times to find out what the holdup is on the order? when I try to reach them by phone all I get is a busy signal. I received 1 email telling me they... Read more

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I placed an order in mid April.they debited the account right away and shipped my herb seeds within a couple weeks but here it is the end of may and no live plants. Its too late to plant most of what ive ordered and ive asked for a refund and have not received anything back from them. Very fustrated and angry will never order from an online company again Add comment

  • May 20
  • Landscaping and Gardening
  • Johnson City, Tennessee
  • Angel Trumpet Plant
  • 20
  • REVIEW RATING 4/5

I placed an order (by mail) with a check and a credit memo for returned items on April 6, 2015 - check number 3648 for a balance of $7.41. As of today 05/20/2015 I have not received my order. Please check on it and you may e mail me: maryparris@centurylink.net Normally, I order by e mail on line, but was told that I could not since I had a credit memo. It's getting too late to plant a... Read more

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  • May 17
  • Landscaping and Gardening
  • Saint Paul, Minnesota
  • Plants
  • 29
  • REVIEW RATING 4/5

I placed an order around April 12th, received an e-mail that it was being processed April 18th. No exact date or expected delivery date. I have e-mail twice and you can't even reach by phone. Last order I will ever place here. I wish I would have read the reviews before I placed my order. How can any business take your money and not actually send the order. The payment was taken immediately on... Read more

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Place a large order a month and a half ago still have not recieved anything. Will not ever order from them again. Add comment

  • May 16
  • Landscaping and Gardening
  • Plants
  • 1
  • 1
  • 39
  • REVIEW RATING 4/5

The plants on the catalog look healthy and great. I ordered over $200 of the plant in early April. After waiting for a month, I emailed them to cancel my order. They sent the bare root plants two days after receiving my request of cancel the order. When I opened the package, I couldn't stop laughing. What a joke! The plants are so thin, not much thicker than pencil leads The plants are so... Read more

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  • May 15
  • Landscaping and Gardening
  • Peoria, Illinois
  • Plants
  • 24
  • REVIEW RATING 3/5

We place an order for several live plants at $101. Waited a few weeks and never received our order. Sent 3 emails and it took 2 weeks to get a reply. Tried calling many times and always got a busy signal. Sent them a fax and 2 weeks later received a fax back stating that the order has shipped. When the plants finally got here the majority of them were dead. The ones that were not dead were... Read more

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  • May 14
  • Landscaping and Gardening
  • Kalamazoo, Michigan
  • Online Order
  • 18
  • REVIEW RATING 3/5

I ordered 3 items in April. Money was debited immediately. Unable to speak to anyone because phone is ALWAYS BUSY..E-mails do not receive a reply. I have sent 3 e-mails. Love their disclaimer on the e-mail -if no reply in 2 business days assume we did not receive the e-mail- or something like that I feel at this point that I may as well kiss my $40.00 goodby. I could kick myself for not checking... Read more

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