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  • Customers like
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    • Bad to do business with4
    • Recieved dead plants2
    • Lied to1

  • Jul 01
  • Landscaping and Gardening
  • Freeport, New York
  • Burgess Seed And Plant Company Peony
  • 8
  • REVIEW RATING 3/5

I ordered several plants, followed instruction as to how to plant. Peony tree and butterfly bush never did sprout. When I contacted them they said that I needed to send invoice and copy of my charge on my credit card. Well who keeps the invoice or box and what company sends out a product without first being paid. Three back and forth e-mails no LUCK. Stark Brothers and Burpee no questions asked... Read more

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Received some plants that never grew. They don't send invoices with their items, so if you have problems you better keep the box. Called the company. The lady told me all I needed was my credit card receipt and they would honor it. Boy, was that a LIE! They rejected it. I'll never do business with them again and am requesting to be removed from their mailing list. Add comment

  • Jun 29
  • Products
  • New Castle, Delaware
  • Granny Smith Apple Tree
  • 5
  • REVIEW RATING 4/5

So I only purchased 2 apple trees from this company back in early March. Didn't get them til late May, after an email inquiring about my order like 4 days before. 2 dried up sticks attached to dried up roots in a sealed plastic bag. Thought to myself are you F'ing kidding me! Kinda envisioned receiving them like if you bought roses. Roots in dirt wrapped in a heavy plastic. Tops allowed to... Read more

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  • Jun 18
  • Products
  • Hyde Park, Utah
  • Black Tartarian Cherry
  • 10
  • REVIEW RATING 4/5

My almond tree from Burgess was a clingstone peach. My black tartarian cherry was a pie cherry, my pear tree is only ornamental and won't produce fruit like they said it would. I ordered more black tartarian cherry trees only to have them die on me each time. My fruit cocktail tree turned out to be a plum tree because all the starts fell off and the plum was the basic tree. Another neighbor... Read more

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  • Jun 13
  • Landscaping and Gardening
  • Port Chester, New York
  • Raspberry Plants
  • 10
  • REVIEW RATING 4/5

Ordered Raspberry plants as advertised on their catalog it took 8 weeks to be delivered after many calls and many excuses and explanations, when delivery arrived inside the package was nothing but dead -dried raspberry roots !!!!!. If Gardening is your hobby do not order from this company ...god forbid you live from gardening and you relay on company like this! What is interesting that may... Read more

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Definately having problems ordering on-line with Burgess! you guys make it utterly impossible. Dissatisfied customer! Add comment

  • Jun 03
  • Landscaping and Gardening
  • Tree
  • 23
  • REVIEW RATING 4/5

I ordered 6 trees from this joke of a company. They showed up in pieces and dead. MAYBE 2 of them can be salvaged because there is a hint of green but the other 4 are broken sticks. I called the company and get told they aren't dead they are dormant. NO I scraped the bark. I see more brown. I got yelled at not even talked to politely. And now they expect me to spend money to ship these twigs back... Read more

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  • May 31
  • Landscaping and Gardening
  • Ozark, Arkansas
  • Tree
  • 17
  • REVIEW RATING 4/5

Placed a 125.00 order, took two months to get it. Perennials were acceptable, trees were awful, broken, one sideways bare dried root. It will be a miracle if they survive. Will never order from again. I didn't mind the trees being small if only they had some viable roots, and some had 3 or 4 inches broken of the tip. I should have read the reviews before placing the order. I do know better. No... Read more

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  • May 30
  • Landscaping and Gardening
  • Tomato Seeds
  • 15
  • REVIEW RATING 3/5

The first order that came in were tomato plants, dry up leaves and half dead about 1 month ago. The second order received were seeds about 3 weeks ago. I called the customer service line repeatedly for 20 minutes before getting through. I was told that my order had just shipped 3 days before, how ironic. The shipment came in today, the geraniums were 1/2 brown, the ornamental grasses were... Read more

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