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  • Customers like
    • Every order i have placed with them has arrived complete 1
    • Everything living and does extremely well 1
  • Customers don't like
    • Bad to do business with 5
    • Recieved dead plants 4
    • Poor quality of items and lousy service 2
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i have ordered from this company for 4 garden seasons. everything i have ordered and planted have grown and done extremely well. anyone that doubts this let me know ill post pictures of last years garden...couldnt be happier with their plants and i am getting ready to order this years plants. have never had a problem with receiving dead plants, matter of fact, the tomato plants look better than... Read more

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I have ordered several times from burgess and on several occasions have received plants that simply don't survive? In addition, the plant pictures they show customers are not remotely representative of what you will receive...all and all I would recommend AGAINST ordering from this company as they do not stand behind their products... Local nurseries are your best bet... Strawberry plants that... Read more

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These people really suck. Lousy service, dead plants, lousy customer service. Do not bug from them Add comment

I keep getting dead plants . I keep ask them please knot to sent me dead plants but they must think its funny to keep sending me dead plants . I have sent the packing slip for the same plants back twice . the last time I sent the dead plants back . the day I received the last dead plants I packed them up and sent them back the next day they must be *** to think I don't know dead plants when I... Read more

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this has to be the worst mail order co. in the world .they cant tale dead plants from live ones they do know how to take care of plants when they arrive from the grower they gust throw them on a shelf on let them die they don't water them or take any care .they don't care if they die or knot to *** with there customers .I have sent packing slips back twice for the same plants and they still... Read more

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this is the wrest mail order co. in the world .every time I buy plants they send dead plants I send packing slip back and ask them knot send me dead plants they thank I'm *** I know dead when I see it this co. has to have the most *** people in the world working for them to keep sending dead plants over and over to the same people yo ask them to backorder till live plants come from there growers... Read more

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My plants arrived in late May ( i ordered in March) $85 order and everything was either rotted or dried out. I have tried calling numerous times only to get a busy signal. I have been emailing them and they keep saying my replacement order will arrive and now it is Sept and they now say that they will send me a credit voucher but first they will contact the correct dept. I have been thieved from... Read more

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This is the worst company I've ever dealt with! Absolutely will not correct "their error" on my order. Emails and phone calls to them are worthless. Every answer is "we're sorry... but that's company policy." This is a very deceptive company. I'm totally baffled as to how they can stay in business. Next time someone tells me to avoid a particular company... I'll be listening. I could have... Read more

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After a delay in receiving the plants, they finally arrived by USPS. The package was stuffed into my mailbox. Not my postman's fault because the packaging was flimsy and not marked "fragile". When I opened the package, the "twigs" I received were bare root, broken and bent. CS not helpful when I called. This company has been in business for many years and my mother used to love ordering her... Read more

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I ordered some GREAT tomato seeds (Trip le crop). One package for the Farmer's almanak. I never received anything from them! Got a catalog on July 2, 2015. I wrote to the company & and told them that I never got the seeds. They wrote a note back to me asking me if I received the seeds, DUH! I have advised this company that I will just send their catalog to recycling; not good for receiving... Read more

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