Burgess Seed And Plant Company Complaints and Reviews

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Burgess Seed And Plant Company
Main address: 905 Four Seasons Road 61701 Bloomington IL
(309) 662-7761, , http://www.eburgess.com/letusknow.asp
  • 42+5 mobile complaints
  • $2.4K claimed losses
  • $50 average
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  • Oct 06
  • Landscaping and Gardening
  • Albany, New York
  • Canadian Hemlocks
  • 16

I ordered 48 Canadian Hemlocks, paid extra to get the more mature plants. They arrived in the spring of 2013, a few had some green needles but most were bare twigs only about 6-8" tall instead of 1-2' as advertised. i also was told to wait 6 months. well the remaining needles fell off all the plants and they did not grow, they did give me credit so i placed an order of different types of... Read more

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  • Sep 17
  • Landscaping and Gardening
  • Elizabeth, New Jersey
  • Dead Plants
  • 30

I placed two orders exceeding a few hundred dollars. They sent me dead twigs. For instance any fruit tree was only a couple inches tall and they claimed it was a 2 year stock. If these trees were alive they would grow inches in a month. Upon requesting a refund or replacement they indicate that they will not ever refund anything but that they would try to replace, just to send the shipping... Read more

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  • Sep 05
  • Landscaping and Gardening
  • Berry Canes
  • 20

I ordered $65 worth of berry bushes, strawberries and seeds from Burgess Seed Co. I received dead berry canes, some with white mold. Their directions stated that the moldy roots just be trimmed and that the plants would look dead even if they weren't and to WAIT 6 WEEKS. The wait 6 weeks was stated everywhere! So I did. Nothing grew. And while they did respond to my complaint email in a timely... Read more

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  • Aug 18
  • Landscaping and Gardening
  • Customer Care
  • 27

I call Burgess about my dwarf pear trees being thirty foot tall and bearing fruit that resembles Bradford pears and my dwarf apple trees bears fruit that look like Crabapples. After a 23 minute conversation with Mari @ 309-662-7761, I was informed that something in the local environment caused my pear trees to become giants and the small fruit on the pear and apple trees was too an environment... Read more

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  • Aug 14
  • Landscaping and Gardening
  • Dead Plants
  • 1
  • 1
  • 19

This company is horrible, their merchandise is very tiny and dead and finally they will not honor any guarantee that they state. Do not waste your money and time with these crooks. Two years now I have been scammed. So don't go thru this buy plants, flowers, seeds but not from this Burgess Seed and Plant co. The plants that they claim to be 2 years old are as large as a small toothpick. When... Read more

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  • Aug 13
  • Landscaping and Gardening
  • Dwarf Fruit Trees
  • 15

Of the 17 trees, 1 5n1 apple, 1 peach and 1 5297 apple died which were replaced with *** apple trees. Of the 6 dwarf pears all turned into Bradford pear trees. The remaining 5 dwarf peach trees turned in 25 foot giants although 4 of them bear fruit. Of the 17 trees I purchased only one tree a DWF Gala apple turned out to be correctly represented which produced its first fruit (5 apples) this... Read more

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I still have not received all of my flowers. Part of what I received is not what I ordered. I have been trying to get a response for about 4 months now. I have contacted state level BBB and C of C to file complaints of Fraudulent Business Practices. Burgess takes your money and sends what they want. With a 50% growth rate. They can pick and choose who they reply to. Add comment

     

  • Jul 28
  • Landscaping and Gardening
  • Fruit Trees
  • 12

Purchased two dwarf fruit trees and planted them June 2010. One fruit cocktail and one multi apple. They have grown, just never produced even one piece of fruit. Catalog says 2 to 3 years for fruit. It has been 4 years. Total waste of money. Contacted them twice to see if they had any information available and have not received even an acknowledgment. Well past the one year for me to return the... Read more

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  • Jul 14
  • Landscaping and Gardening
  • Wilmore, Kentucky
  • Plants And Seeds
  • 44

I placed an order over $100 early this Spring and waited 5 weeks for the plants. When they hadn't come I called them to cancel the order since I wanted to get the plants up and growing for the season. A very rude woman gave me an address to send a written cancellation request. I wrote and sent the letter immediately and also called my credit card company to stop payment. Another 2 weeks... Read more

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