Burgess Seed And Plant Company Complaints and Reviews

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Burgess Seed And Plant Company
Main address: 905 Four Seasons Road 61701 Bloomington IL
(309) 662-7761, , http://www.eburgess.com/letusknow.asp
  • 35+3 mobile complaints
  • $1.2K claimed losses
  • $32 average
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  • Jul 14
  • Landscaping and Gardening
  • Wilmore, Kentucky
  • Plants And Seeds
  • 1

I placed an order over $100 early this Spring and waited 5 weeks for the plants. When they hadn't come I called them to cancel the order since I wanted to get the plants up and growing for the season. A very rude woman gave me an address to send a written cancellation request. I wrote and sent the letter immediately and also called my credit card company to stop payment. Another 2 weeks... Read more

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  • Jul 03
  • Landscaping and Gardening
  • Hamburg, New Jersey
  • Dead Trees
  • 2

I ordered 72 Canadian Hemlocks from Burgess in 2013. They arrived in packages...they were supposed to be 2-3 ft tall. Many were less than 8 inches...and most were brown with no pine needles on them. I planted them anyway according to directions shipped with them. Not one of them survived. I live on what is a former farm...very good soil...everything from fruit trees to flowers and grass does... Read more

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  • Jun 28
  • Landscaping and Gardening
  • Rancho Cucamonga, California
  • Plants
  • 1
  • 3

After seeing that my raspberries were not going to come alive i decided to get replacements they would not allow it afterwards unless i kept this piece of paper from my original packaging. Worst customer service ever no one ever answers the phone. I even sent them the original invoice i got by email with my order number and a copy of my orders at there request! All they did was send it back to... Read more

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I bought first time from Burgess seed. Trees were dead on arrival. Plant roots were molding! Can't get them to answer their phones. Busy signal at all times day or nite! Had I read the reviews prior to ordering I wouldn't of wasted my time or money!!! All I get is a run around! Since they are affiliated with other plant or seed companies pay attention to the catalog for Division of Burgess Seed.... Add comment

Company would not replace or refund me for the dead plants. The receptionist was not helpful at all. I will no longer be buying from them ever again. The company needs to know the customer comes first. Add comment

Should have came here first . on third letter missing plants smashed bulbs dead plants .finally got new shipment got roots moldy that I didn't even order still haven't got what I ordered Add comment

  • May 16
  • Landscaping and Gardening
  • Catawba, Ohio
  • Small Dead Seed Potatoes
  • 2

I have purchase from Burgess for years and if I ever had a problem the took care of it. This year I bought some seed potatoes and pepper plants. The pepper plants are fantastic I was truly amazed how nice they are and would definitely buy them again. However the seed potatoes are about 1/3 the size of a golf ball. I have never seen seed potatoes that small. but I thought size doesn't matter when... Read more

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  • Mar 11
  • Landscaping and Gardening
  • Lexington, South Carolina
  • Wrong Plants Sent
  • 11

I ordered three seedless grape plants red, white and purple. All three produced single color grapes with seeds. Called the company and they said that if I returned the labels they would correct. I sent the labels in August, no response. I called today and they indicated that a year had passed thus no refund or correction of order. I indicated that grapes do not produce the first year, so how... Read more

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  • Nov 03, 2013
  • Landscaping and Gardening
  • Trees
  • 22

I made two very substantial orders at the same time totaling 438.06. 197.79 was destined for my address and 240.27 was to go to my mother-in-law. My part of the order never arrived. The portion for my mother-in-law was a few dry sticks. I contacted burgess on July 16, 2012 and they said that they would ship replacements at the time that they would normally ship the trees. I contacted Burgess... Read more

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  • Aug 22, 2013
  • Landscaping and Gardening
  • Angel Trumpet Brugmansia
  • 19

Ordered Yellow, White and Pink Angel Trumpet plants on 3/12/2011. Received plants labeled yellow, pink and white. All had yellow blooms. Last year one bloomed. The pink and white labeled plants,which were much smaller bloomed this year. They all bloomed yellow which is the common Brugmansia color. These plants are not hardy and had to be overwintered in the greenhouse here in Connecticut. I am... Read more

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