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1.6 Based on 28 reviews
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  • Customers like
    • I cannot think of anything 2
    • Every order i have placed with them has arrived complete 1
    • N a 1
  • Customers don't like
    • Bad to do business with 5
    • Recieved dead plants 4
    • Poor quality of items and lousy service 2
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All of my plants arrived dead. They did not want to refund me so I simply stopped payment. One of the worst companies I have ever used. Never again. All of my plants arrived dead. They did not want to refund me so I simply stopped payment. One of the worst companies I have ever used. Never again. All of my plants arrived dead. They did not want to refund me so I simply stopped payment. One of the worst companies I have ever used. Never again.... Read more

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I ordered 14 plants from burgess plant and seed company after waiting two months for the arrival of my order the Oder arrived incomplete with four items missing and other items being damage. When I called to check on my order I was told that I needed to calm down ,the person could not tell me when my items would be coming and said we're done and hung up on me. Add comment

I ordered (amongst other plants) two paw paw trees. Burgess substituted two persimmon trees. There is nothing in their advertisement regarding being allowed to substitute. I would have much preferred if they would have just put it on back order rather than replacing it with a product (persimmon trees), I did not order and had already received from a competitors nursery. gary At least 100 words? OK, one, two, three, four, five, six, seven,... Read more

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I ordered $150 worth of plants and trees last year. Many of them died. They told me to send them a shipping label and a note as to what died. Thinking they were a good company for replacing everything i ordered $170 worth this year. Now they are saying they never got the labels for last year and i have to send credit card statement even though their computer shows my order and what i paid for it. On top of that they shorted me on this years... Read more

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I live in zone 4, burgess sent live plants in March. I tried contacting them 10 times. After a month they finally responded that it was too late. I'm disputing through my cc company, but getting no answers or help from the company at all i would rate them a zero Add comment

Took my money, necer recieved my order and only get a busy signal when we try to call their number. Lousy lousy. Never again Add comment

I ordered from them eakier this year. Several items arrived damaged very poor quality, I contacted them was advised had to return the original shipping label together replacement. After I complained that this was not disclosed when ordering or with the shipment they agreed to one time replacement if I provide a letter explains the problem and II did not have a shipping label. I sent the documentation requested about 3 weeks ago and have not... Read more

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i have ordered from this company for 4 garden seasons. everything i have ordered and planted have grown and done extremely well. anyone that doubts this let me know ill post pictures of last years garden...couldnt be happier with their plants and i am getting ready to order this years plants. have never had a problem with receiving dead plants, matter of fact, the tomato plants look better than the local garden shops and out produce by far ... Read more

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I have ordered several times from burgess and on several occasions have received plants that simply don't survive? In addition, the plant pictures they show customers are not remotely representative of what you will receive...all and all I would recommend AGAINST ordering from this company as they do not stand behind their products... Local nurseries are your best bet... Strawberry plants that are half dead, trees that are so immature they don't... Read more

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These people really suck. Lousy service, dead plants, lousy customer service. Do not bug from them Add comment

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