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1.6 Based on 30 reviews
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  • Customers like
    • I cannot think of anything 2
    • Every order i have placed with them has arrived complete 1
    • N a 1
  • Customers don't like
    • Bad to do business with 5
    • Recieved dead plants 4
    • Poor quality of items and lousy service 3
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I ordered six dwarf fruit trees from them and they all were dead when they arrived. I sent the labels in and they sent me six more dead sticks!What they sent had no roots and when I did a scratch test on them they were all dry and brown.I emailed them and ask why they sent me dead sticks and was told to plant them anyway and if they did not leaf out then they would be replaced. The trees did not leaf out and I sent the labels back,a month later... Read more

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Burgess seed and plant. Save your money and shop local. Ordered 16 trees last may 2015. Only 4 survived. Just called the company and they said you are over by less than 1 month to get replacements. They do not back their products, but very willing to take a new order. Never, never, order from this company!! Read more

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Ordered $65.00 worth of berry plants from Burgess. Plants arrived dried out and dead. I canned all the berry plants in one gallon cans when I got them, but none of them even sprouted. All the plants were of very poor quality. The plants were packaged in plastic bags with no damp peat moss in the bags to keep the roots moist. Plants appear to be the plants that a reparable grower would throw away because they did not meet the standards for grade... Read more

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I ordered plants and put billing address { Indiana } and shipping address { Tennessee }. We were moving from Indiana and would not be at the home in Tennessee until April 1st . I stated this in the message / special instructions box. They claim they never got special instructions and sent out plants in March. Well , being a vacant address ... we NEVER received them ... Not in Indiana .. Not in Tennessee ! they now claim its MY fault the... Read more

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All of my plants arrived dead. They did not want to refund me so I simply stopped payment. One of the worst companies I have ever used. Never again. All of my plants arrived dead. They did not want to refund me so I simply stopped payment. One of the worst companies I have ever used. Never again. All of my plants arrived dead. They did not want to refund me so I simply stopped payment. One of the worst companies I have ever used. Never again.... Read more

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I ordered 14 plants from burgess plant and seed company after waiting two months for the arrival of my order the Oder arrived incomplete with four items missing and other items being damage. When I called to check on my order I was told that I needed to calm down ,the person could not tell me when my items would be coming and said we're done and hung up on me.

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I ordered (amongst other plants) two paw paw trees. Burgess substituted two persimmon trees. There is nothing in their advertisement regarding being allowed to substitute. I would have much preferred if they would have just put it on back order rather than replacing it with a product (persimmon trees), I did not order and had already received from a competitors nursery. gary At least 100 words? OK, one, two, three, four, five, six, seven,... Read more

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I ordered $150 worth of plants and trees last year. Many of them died. They told me to send them a shipping label and a note as to what died. Thinking they were a good company for replacing everything i ordered $170 worth this year. Now they are saying they never got the labels for last year and i have to send credit card statement even though their computer shows my order and what i paid for it. On top of that they shorted me on this years... Read more

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I live in zone 4, burgess sent live plants in March. I tried contacting them 10 times. After a month they finally responded that it was too late. I'm disputing through my cc company, but getting no answers or help from the company at all i would rate them a zero

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Took my money, necer recieved my order and only get a busy signal when we try to call their number. Lousy lousy. Never again

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